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 o Barclays Retail Banking - delivered telephone support improvements
 o ING Bank, Amsterdam - delivered Disaster Recovery solution
 o Nordea Bank AB, Helsinki - prepared a secure payment screening platform
 o Nordea Bank AB, Stockholm - improved B2B customer services

 o British Telecom, Belfast - prepared a shared service centre
 o British Telecom, London - improved project management services
 o British Telecom, London - reduced cost global network service
 o Carphone Warehouse, London  - interim IT services management
 o Liberty Global, Amsterdam - prepared launch mobile telephony service
 o Qatar Telecom, Doha - delivered global network services with AT&T
 o T-Mobile, The Hague - implemented revenue reconciliation solution
 o Vodafone Group, Newbury - delivered business change projects
 o Vodafone Group, Newbury - performed cost & benefit analysis
 o Vodafone Group, Newbury - test management secure iCloud hosting service
 o Vodafone UK, Newbury - prepared launch of call centre tools

Professional Services
 o EduAction, London - established pupil database services
 o GE Power / Magik Circle, Cambridge - managed software development project
 o KPMG, USA - delivered global VPN service
 o Lucent Technologies, Amsterdam - WiFi Product Development Manager
 o Progress Corporation, Cologne - Interim Director Professional Services
 o Siemens, Munich - improved customer services
 o Telent, London - delivered service improvements

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© Procesa UK Ltd., Cambridge, England                                                                                        Last modified July 2018      
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